Students: What if I don't see anyone listed in My Success Network?
Every now and then we find an issue that needs to be addressed. Please send us an email at Starfish@letu.edu.
Students: What if I click the Starfish link and get a "You do not have access" message?
Contact us at Starfish@letu.edu
Instructors: Why am I not able to log in to Starfish?
Instructors will only be able to log in to Starfish if they are actively teaching a course.
If you are actively teaching and having trouble logging in, please email Starfish@letu.edu.
Instructors: What happens if I do not complete a Progress Survey before it closes?
You can raise tracking items (Flags, Kudos, and Referrals) at any time throughout your course.
All Users: What if I need more help?
For technical issues, contact the help desk at 903-233-3500. For questions regarding a flag, please contact your instructor or advisor.
