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How to Use the Handset, Speakerphone, and Headset

How to Use the Handset, Speakerphone, and Headset

There are three tools you can use to place and answer calls—the handset, the speakerphone, and a headset. These sections describe their use and how to adjust the volume for each:

Using the Handset

The handset on your Cisco IP Phone functions in the same way as a handset on a traditional phone. To place and answer calls with the handset, simply lift the handset. To hang up, place the handset back in its cradle.

To switch from the handset to the speakerphone, press the Speaker button on the front of your phone during a call, then hang up the handset.


Tips The light strip at the top of your handset blinks when your phone rings and remains lit to indicate that you have received a new voice mail message.

Using the Speakerphone

To place and answer calls using the speakerphone, press the Speaker button. You can use the speakerphone in conjunction with all of the features on your Cisco IP Phone.

To switch from speakerphone to handset during a call, simply lift the handset.

Using the Headset

To place and answer calls using a headset, plug an approved headset into the back of the phone base and press the Headset button on the front of your phone.

You can use the headset in conjunction with all of the features on your Cisco IP Phone, including the Volume and Mute buttons. Use these buttons to adjust the volume to the ear piece and to mute the speech path from the headset microphone.

The Cisco IP Phone models 7960 and 7940 support four- or six-wire headset jacks. For information on the purchasing headsets, see the following URLs:

This section covers the following topics:

Plugging in the Headset

Figure 2-1 illustrates the headset port and other cable connection ports on the Cisco IP Phone models 7960 and 7940.


Note   If you need help connecting your phone to the network, a computer, or a power source, contact your system administrator.


Figure 2-1: Cisco IP Phone cable connections


1

AC adapter port (DC48V)

2

Power supply with AC adapter port plug

3

Power cable with wall socket plug

4

Network port (10/100 SW)

5

Access port (10/100 PC)

6

Handset port

7

Headset port

Headset Safety Considerations

Read these notices before using a headset with your Cisco IP Phone.


Warning Read the installation instructions before you connect the system to its power source.


Warning This product relies on the building's installation for short-circuit (overcurrent) protection. Ensure that a fuse or circuit breaker no larger than 120 VAC, 15A U.S. (240 VAC, 10A international) is used on the phase conductors (all current-carrying conductors).

Adjusting the Handset, Speakerphone, and Headset Volume

Follow these steps to adjust the volume on the handset, speakerphone, or headset.

Procedure


Step 1   Press the up or down Volume button when the handset, speakerphone, or headset is in use.


Note   If you press the Volume button when none of these are in use, you are adjusting the ringer volume. For details, see the "Adjusting the Ringer Volume" section.

Step 2   To save the volume setting for future calls, press the Save soft key.

Note that you must adjust the volume for the handset, speakerphone, and headset individually.