Content Updates

Content Managers

Because the departments whose pages represent them on the Web know their areas best, it is essential that they work in conjunction with the University Web team. It is the responsibility of individual departments on campus to appoint a Web Content Manager that is responsible for the accuracy and timeliness of said department’s Web pages in the Content Management System (CMS). The University Web team will provide the appropriate CMS training to Content Managers collectively or individually and provide editorial assistance.

While individual Content Managers across campus may create their own content, all updates must be approved and solely published by the University Webmaster and Director of University Marketing & Communications, who have the responsibility to edit as appropriate for consistency, accuracy and presentation.

Process to address outdated info or other non-initiated content changes

The University Webmaster has the authority to make corrections and remove outdated information across all University Web pages. In such a case, the Webmaster will notify the corresponding area’s Content Manager and offer advice and/or technical assistance on correcting or updating the page. However, if the content is not updated within a reasonable period of time, the Webmaster may take the outdated pages offline or update in conjunction with the Director of University Marketing & Communications. For all departments who have a Web presence, it is the responsibility of these entities to ensure their Web content is current, cogent, and content rich.

For all non-technical questions regarding the Web pages, contact:
Kate Gronewald, Director of University Marketing & Communications
KateGronewald@letu.edu, (903) 233-4396

For technical questions, contact:
Mark Roedel, University Webmaster
MarkRoedel@letu.edu, (903) 233-4398

 

Sunset dates

To deter the persistence of outdated information, sunset dates, or automatic expiration dates, are assigned by the University Webmaster in CMS to University Web pages that require routine updates.

All University Web pages for which sunset dates are assigned must be reviewed and updated by the department or organization’s Web Content Manager within the specified timeframe, or said pages will be pulled from the live Web site (content will remain offline in CMS until updated appropriately). CMS will generate automatic e-mail reminders and send to the related Web Content Managers as their pages’ sunset dates approach.

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