1-800-759-8811

Contact Us

You may contact Information Technology via phone or in person during our helpdesk hours throughout the week and via email anytime. Our complete support hours are posted below.  Often, to serve you better, we will need your student or faculty/staff ID number so please have it available when you call. (Your ID number is listed on the top of University registration and payment paperwork as well as on University ID cards.)

 

Help Desk Hours:

For current Help Desk hours of operation please click here

 

Phone

Toll-free: (866)TEC-LETU
Longview Local Area: (903)233-3500

In Person

Help Desk Office,  Longview Hall (LGV)
(Building 2 on map, open during all helpdesk hours)

Information Technology Offices, (LGV)
(Building 17 on map, open during business hours)

Remote Campus Locations:
(In-person support is available during extended business hours. Call in advance to see when someone will be available.)

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